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Common troubleshooting topics: eCommerce, Blogging to payment

FAQs

Let us help answer the most common questions you might have.

The WhatsApp Business API is a solution provided by Meta for medium and large businesses. It allows you to scale your communications, automate replies, and support multiple agents handling chats on a single WhatsApp number.
Our intuitive drag-and-drop Flow Builder lets you create logic-based conversation paths. You can set up chatbots, auto-replies, and conditional triggers based on user inputs without any coding knowledge.
Yes! Our Live Chat Shared Inbox allows multiple agents to log in simultaneously to manage tickets and responses from a single WhatsApp number, increasing your team's efficiency.
Message templates are standardized messages verified by WhatsApp. You can create templates within our platform, submit them for approval via Meta, and use them to initiate conversations with customers.
Our platform charges a flat monthly or yearly subscription fee. However, standard conversation fees from Meta still apply based on your WhatsApp API usage and conversation categories.
Embedded Signup is a streamlined process that allows you to connect your WhatsApp Business account to our platform in just a few minutes, directly from our dashboard, without manual onboarding.
You can easily create and manage product catalogs within our dashboard. Sync your products, add images, descriptions, and prices to showcase them directly inside WhatsApp.
Yes, with our Catalog and Order management feature, customers can browse your products, add them to a cart, and place orders without ever leaving the WhatsApp chat.
We support major payment gateways including Stripe and Razorpay. You can securely accept payments for WhatsApp orders directly into your business account.
By using the official WhatsApp Business API through our platform and following Meta's guidelines for template approvals, your risk of being banned is significantly lower compared to using unauthorized automation tools.
Absolutely! Our Campaign Management tool allows you to schedule your broadcasts for specific dates and times to ensure maximum engagement from your audience.
Yes, we offer a 3-day free trial so you can explore all the features of our platform before committing to a plan.
To use the WhatsApp Business API, you need a number that isn't currently associated with a personal or business app account. You can migrate an existing number, but it will be disconnected from the standard app.
Meta imposes "Messaging Limits" based on your account's quality rating and usage. We help you monitor and increase these limits through consistent, high-quality engagement.
We take security seriously. All data is encrypted, and our platform follow industry-standard practices to ensure your business and customer information remains confidential.
Yes, our dashboard provides comprehensive analytics for campaigns, message delivery, read rates, and team performance, helping you make data-driven decisions.
We offer API access and webhooks that allow you to integrate our WhatsApp solutions with your existing CRM and other business tools.
If you cancel, you will have access to the platform until the end of your current billing cycle. After that, your connection to the WhatsApp API through our platform will be deactivated.
Yes, we provide 24/7 dedicated support via email and WhatsApp to help you with any technical issues or questions you might have.
Simply click the "Get Started" button, register for an account, and follow the simple Embedded Signup process to connect your WhatsApp number!

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